Shipping & Delivery Policy
Last Updated: 15th November 2025
Thank you for shopping with us. This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered.
1. Order Processing Time
All physical product orders are processed within 1–3 business days (excluding weekends and public holidays).
You will receive a confirmation email once your order has been placed and another when it has been shipped.
If there are delays due to high order volume or supply issues, we will notify you promptly.
2. Shipping Methods & Delivery Times
Delivery times vary depending on:
Your location
Shipping method selected
Courier availability
Typical delivery estimates:
Domestic Shipping: 3–7 business days
International Shipping (if available): 7–21 business days
These are estimates and not guaranteed timelines.
3. Shipping Fees
Shipping fees are calculated at checkout based on:
Delivery address
Package weight/size
Courier rates
Any customs duties, taxes, or import fees (for international orders) are the customer’s responsibility.
4. Order Tracking
Once shipped, you will receive:
A tracking number
A link to track your package
Tracking updates depend on the courier and may take 24–48 hours to appear.
5. Delivery Issues
A. Lost or Stolen Packages
We are not responsible for packages marked as delivered by the courier.
If your package is lost or stolen:
Contact the courier directly
File a claim using your tracking number
We will assist where possible, but resolution depends on the courier.
B. Incorrect Shipping Information
Customers are responsible for entering correct shipping details.
We cannot replace or refund orders shipped to an incorrect address provided by the customer.
C. Delayed Deliveries
Shipping delays may occur due to factors outside our control, such as:
Weather conditions
Customs checks
Courier delays
Holidays
Logistics disruptions
We cannot offer refunds for delays beyond our control.
6. Damaged or Defective Items
If your package arrives damaged:
Record a complete unboxing video (required for return eligibility under your return policy).
Email or WhatsApp us within 48 hours of delivery with:
Order number
Description of the issue
Unboxing video
We will guide you through the next steps.
7. International Shipping (If Applicable)
For international orders:
Customs fees, import taxes, and duties are the buyer’s responsibility
Delivery times may be longer due to customs inspections
We are not responsible for packages held or rejected by customs
8. Contact Us
For shipping or delivery questions, contact:
📧 tradeandearnwithsid@gmail.com or +91 8589031612
🏢 Stockswithsid, SRA 158, Mattathil Road, Eroor, Cochin, Kerala.
Please include your order number for faster assistance.